About Us

About Us

At FND Trust Services, our first priority is service.

We want to make sure that, whenever you (or your clients) contact us, you’re able to speak to someone, in the language of your choice, who is familiar with your particular situation. We don’t shuffle you around to a dozen different departments or require you to leave endless voicemails before you find someone who can help. We are part of the disability community and we know that the last thing anyone needs is a hassle about finances.

That’s why we try to make our process as easy and quick as possible. When a request for funds from trust is submitted, we’ll make a decision within 48 hours - usually, the same day it’s submitted.

Nearly everyone who works with us is a parent or family member of a person with disabilities or is a person with disabilities themselves. We bring these perspectives to the service of our beneficiaries. We know how we would want to be treated and we try to treat all of beneficiaries in that way.

What we provide

Comprehensive trustee services

Comprehensive trustee services

Our goal is to make sure that our beneficiaries have access to funds that they need, when they need them, with as little difficulty as possible. We place a premium on making sure that our beneficiaries have the highest quality of life possible. We have designed our entire system to be as easy to use as possible for persons with disabilities, their families, and those who work with them. Our fees are reasonable and highly competitive.

Especially during these times, transparency is vital and is our watchword.

Transparency

Especially during these times, transparency is vital and is our watchword. We structure all of our services to provide as much transparency as possible. We offer beneficiaries and their representatives 24 hours a day, seven days a week, online view-only access to information concerning their trusts. We also provide monthly statements and detailed accounting as frequently as desired.

Coordination of money management and custodial function

Coordination of money management and custodial functions

We can provide a single point of contact for beneficiaries and their representatives so that they aren’t left running in a number of directions when attempting to get information.

Our goal is to provide a “no mess, no fuss” solution to special needs trust administration to our beneficiaries and the professionals who serve them.

Service

Our goal is to provide a “no mess, no fuss” solution to special needs trust administration to our beneficiaries and the professionals who serve them. We have designed our systems to provide the quickest service possible. Our staff is only a phone call away for personal service by real persons.

Added Value

Family Network has been in existence for 25 years.

Stability

Family Network has been in existence for 25 years. Our Special Needs Trust Administration program is just one of our many programs, including Federal and State grants, for persons with disabilities, their families, and those who serve them. After the planning or litigation is done, we stay involved with families in many different ways, helping them understand their rights and giving them information, training, and support to navigate the system.

Accountability

Accountability

Since we are fortunate to receive a number of Federal and State grants, we are required to have annual independent audits of all of our programs and operations, including the trust administration services. Beneficiaries and those who work with them benefit from this added level of accountability.

Independence

Since we are fortunate to receive a number of Federal and State grants, we are required to have annual independent audits of all of our programs and operations, including the trust administration services. Beneficiaries and those who work with them benefit from this added level of accountability.

Independent Financial Management

Pre-settlement Consultation and Planning

We are available to consult with attorneys and professionals prior to the settlement of litigation. Coming from our perspective as members of the disability community, we know that persons with disabilities and their families often face many hurdles that last for a lifetime. It is important to start meeting and planning for these challenges as early as possible. We focus on the preparation of a comprehensive plan for life, not just a package of investments.

Independent Financial Management

Independent Financial Management

We retain independent financial advisors, money managers, and custodians, who all serve at the discretion of the trustee in an arm’s length relationship, thus ensuring a separation of trust administration and finance management and reducing conflicts of interest.