National Pooled Trust FAQs Proudly Serving Persons with Disabilities for Over 30 Years

Comprehensive Pooled Trust Services in Florida

Setting Up Your Florida Pooled Trust Account

We have a standard joinder agreement for our pooled trusts. These documents are legally binding and we recommend that you consult an attorney before signing them. Once they’re signed, just send them in to us and we’ll set up your account.

Pre-Need Funeral Arrangements and Your Trust

Yes, we encourage you to do this, if you haven’t already done so.

Investment Strategy for Your Pooled Trust Funds

We hire professional asset managers to get the best return possible for the money placed in the trust, while making sure that the funds are invested as safely as is prudent. For instance, for the portion of the portfolio that is invested in the stock market, we emphasize safety first and diversification among sectors of the economy and among companies within individual sectors. This means that our exposure to any particular risk or adverse event is minimized as much as possible. This approach has served us very well during the turmoil of the last several years. We are happy to provide more information about how funds in the trust are invested, if you’d like. Please contact us and we’ll be happy to do so.

Access Your Trust Account Information Easily

You can call us directly and speak to a live person at any time during business hours to check your balance and get other information about your account. You can also go online and access information about your account 24 hours a day, seven days a week. When you join the trust, we’ll give you a unique PIN number and website address so you (or whomever you’d like to share this information with) can access and view your account.

Withdrawals from Your Trust: A Simple Process

We try to make the process of requesting money as easy as possible. We have a one-page form that we ask you to fill out, sign, and send in to us for each request. Please make sure to send in any backup documentation relating to the request. If you want someone to be reimbursed for something that they’ve purchased on your behalf, please include receipts. If the request will be the same every week or month, you can send in a single request with a copy of the bill and ask that we continue to pay it until you request otherwise. If you have any questions about how to fill out these forms, our staff will be happy to walk you through the form line by line.

Depositing Funds into Your Florida Trust Account

You can send a personal check, cashier’s check, or money order to us at FND Trust Services, 311 S. Missouri Ave, Clearwater, FL 33756, Attn: Trust Department. For regular payments, like those for annuities or other regular monthly payments, we can help arrange to have them direct deposited into your account.

Timely Receipt of Funds from Your Trust

Usually, from the time we receive the request, it takes about 7-10 business days for the check to get to wherever it needs to go.

Efficient Processing of Trust Fund Requests

Typically, it takes one to two days. Many times, requests are processed the same day we receive them. If we need any additional information before approving a request, we will contact you for it.

Trust Account Setup Costs in Florida

Because individual situations may vary, we are happy to discuss specific fees when you contact us at (727) 291-8046.

No Minimum Balance Required for Your Trust Account

Zero. We have no minimum balance to start an account or to keep one open. You can set up an account in the expectation that it will be funded in the future. We don’t charge any fees until and unless the trust is funded.

Regular Statements and Accountings for Your Trust

In addition to around-the-clock online access to information about your account, we provide everyone with monthly statements. We also provide accountings (comprehensive statements of what’s gone in and out of your trust during a given period) annually, at minimum. We can and do, however, provide accountings as frequently as you’d like them.

Quick and Easy Trust Account Creation in Florida

We can literally set up an account overnight, if necessary. Our documents are the same for everyone and are available online on our “How Do I Join” page. All you need to do is sign them, have your signature witnessed and notarized, and send them in to us.

Advance Funding for Purchases from Your Trust

Simply make a request like you always would and include a statement or estimate of what it will cost – including all applicable taxes, assembly, and/or delivery or other fees – and send it in. We can make the check payable to whomever you’re buying the item from and either send it directly to the seller or to you to deliver to the seller.

Understanding Trust Payment Restrictions

While we review every request for funds individually and approve as many as we can, there are some things that we cannot approve. For example, we can’t approve the purchase of gifts for other people (even close family members) or loans to other persons. The money that is placed in the trust must be used for the beneficiary’s benefit only.

Availability of Deposited Funds in Your Trust

Typically, funds will be available within three to four business days after we deposit them. We make deposits once a week. If there is an emergency and you need to access the funds sooner, we can usually make arrangements for you to be able to do so.

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"The associate that I deal with is always on top of things, which makes life so much easier."
I’d definitely recommend FND to family and friends. You guys are awesome. Thank you FND.

F.F.
"I am so lucky that during one of the hardest times for my family and I they have made things the least stressful as possible to make sure my son has all his needs met."
My family and I have been working with FND for almost 3 years now and the experience has been nothing but amazing.

M.O.
"It has made our situation less stressful under the circumstances."
They take care of everything, leaving us more time to take care of my Mother who resides in a nursing home.

B.M.
"A wealth of information!"
A wealth of information!

Dee
"They are always there when we call or email and have such quick responses to our requests."
I know they have our child's best interest at heart and we couldn't be more pleased with having someone we know we can trust guiding us along.

T.R.
"FND has been there for us during some of the best and most challenging times of our disability journey."
I couldn’t be happier with the relationships we have at FND!

L.M.
"At Family Network the client comes first, which is why I am proud to be a part of an organization that puts my child needs first in every way that's important to me."
Family Network is a team-oriented workplace that takes pride in serving its clients

S. K.
"Exceptional, kind, comforting and reassuring!"
Amazing people with nothing but professionalism and humanism.

J.D.

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Why FND Trust Services?

Florida Trust Services You Can Count On

Quick Response
Our goal is to make sure that our beneficiaries have access to funds that they need, when they need them, with as little difficulty as possible.
Service
We provide a “no mess, no fuss” solution to special needs trust administration for our beneficiaries and the professionals who serve them.
Transparency
We offer beneficiaries and their representatives instant access to balance and account information. We also provide monthly statements and annual accounting.
Stability
FND has been in existence for over 30 years. We have many programs including Federal and State grants for persons with disabilities, their families, and those who serve them.
Accountability
Since we are fortunate to receive a number of Federal and State grants, we are required to have annual independent audits of all our programs and operations.
Independent Financial Management
We retain independent financial advisors, money managers, and custodians, who all serve at the discretion of the Trustee in an arm’s-length relationship.